The health and wellbeing of everyone at White House Care Home is a top priority and it is our aim to ensure that we all remain as safe as possible from the risks of COVID-19. We continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping our residents, their families, and our staff well-informed at all times.

Because of COVID-19, we have worked hard to develop and implement new policies and procedures that provide reassurance for all residents and visitors to the home.

grandparents with grandchildren

Our Measures Include:

At White House Care Home, we continue to deliver high standards of cleanliness, care and support to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Personal Protective Equipment

Keeping Up To Date With Guidance

Infection Prevention and Control Measures

Encouraging Ongoing Vaccinations

Accurate Record Keeping

Staying Connected with Loved Ones

Keeping Safe

To make sure those in our home remain as safe as possible, we make sure there is always a good supply of PPE and sanitation products. All team members also follow the infection prevention and control measures we have put in place.

We also understand the importance of keeping up to date and in compliance with official advice and guidance provided by the Government, Department of Health, and the local NHS Trust. We will always recommend that our residents and team members remain up to date with all available vaccinations and boosters for both COVID-19 and the flu. If cases do occur in our home, we have a system in place for recording, so we can take appropriate action.

Nurse With a Apron on
woman in PPE

Staying Connected

At White House Care Home, we want to make sure all of our residents stay connected to their loved ones and because of the effects of COVID-19 we think this is as important as ever. We support each one of our residents within our home and make sure when they leave for day trips they are safe by doing a risk assessment on each individual which includes the use of respiratory screening questions on their return. At the moment, there are no requirements to isolate for temporary leave. However, to reduce as much risk as possible, we suggest all residents and team members have up-to-date vaccinations.

If there is an outbreak within our home, we have several online devices for our residents to stay connected with their family and friends. We know that human interaction can help with their mental well-being and we will always encourage them to stay connected. We also offer a range of activities within the home so they can continue with their hobbies or maybe pursue a new interest!

two people sitting opposite each other
grandparents with grandchildren


Whilst being vaccinated is no longer mandatory we strongly recommend that all residents, their visitors, and team members at White House Care Home are fully COVID-19 vaccinated, including future boosters, unless medically exempt. To reduce the risk of infection to others we will continue to encourage our team members to have all their vaccinations.

When transferring from the community or another care home a person does not need to isolate if the circumstances at the care home / interim care facility from which the person has transferred are known.

If the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform two LFT tests on day (0), and again on day (2). Isolation can end following two negative tests.

If the resident tests positive in the home, they must be isolated for 5 days. The resident can then return to their normal activities if they feel well and do not have a high temperature (without the use of medication paracetamol).

Residents who test positive should avoid contact with other people who are eligible for COVID-19 treatments for 10 days after a positive test. Residents unable to take the test should isolate for 5 days.

During an outbreak, there may be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time.

We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.

Contact Us

White House Care Home
Gillison Close
Letchworth Garden City

01462 a TourDownload a Brochure

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